Consignment… the Good, the Bad, and the Very Ugly!

13 01 2011

Sorry… no photos this time – just an important public announcement!

Whenever someone buys one of my pieces, I get a thrill. I admit it – there is something very exciting about having a customer part with their hard earned money to own something I designed and crafted.  All of us who sell our creations feel this way – believe me, it’s waaaay too hard to be doing it just for the money!!

Most artists and craftsfolks depend on a variety of venues for selling their items. I have my StudioDax Etsy store, and I sell at a few shows during the year, but I’ve made alot of my sales in the past by selling on consignment thru other stores. Consignment can be GREAT! It offers an audience for my jewelry that I probably wouldn’t reach any other way, and it keeps my pieces visible in places where people shop.

When consignment goes well, it is a wonderful partnership between the creator, and the seller. By focusing on the creative side, I am able to design more, and improve my techniques. The store takes care of the selling, tax collection, and marketing, and always has a supply of unique items that keeps their shop fresh. Both of us benefit – and the customers do to!

But sometimes it doesn’t go so well, and unfortunately, the artist is usually the one who gets impacted for the worse. If the store owner doesn’t have good business sense , or has financial problems, they may not pay for the items that have sold, or may not return the items that don’t sell. Sometimes, they don’t have time to manage their inventory well, or they just don’t care enough, and items get broken or stolen. And in some very troubling cases, store owners are just sleezy, and take advantage of people, with no intent to do the right thing. For these people…. I only hope that Karma wrecks havoc in their life!

I have been lucky. I’ve done consignment with 4 stores, and each one has been wonderful, taking care of my pieces, paying me on time, and returning my items when they didn’t sell. But I’ve been reading some disturbing posts about stores that have been contacting Etsy sellers, signing contracts, and the sellers send off their pieces in good faith, only to find out that they’ve been robbed.

As a business, as an etsian, as an artisan, and an honest person… these actions both sadden me, and really piss me off. So  as a public service announcement,  I am posting a link to a website that highlights the financial, moral, and legal issues that some folks have been exposed to, from working with a store called Queen City Emporium in Missouri. I hope that none of my readers have been scammed by them – if you have please make sure to connect with the site author, who is compiling complaints about this store.

There are so many great shops to consign with, and the benefits are great. Unfortunately, it’s the bad ones like this that get the attention…

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